SIE (Securities Industry Essentials) Practice Exam

Disable ads (and more) with a membership for a one time $2.99 payment

Ace your Securities Industry Essentials (SIE) Exam with Examzify! Our practice exam features flashcards, multiple-choice questions with detailed explanations, and insightful tips to ensure your success.

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

A customer complaint is formally defined as a:

Any written statement of dissatisfaction
Any negative feedback received via email
Any written communication from a customer or legal rep of a customer regarding an allegation of a violation of one or more securities rules or federal regulations
Any informal complaint made over the phone

The correct answer is: Any written communication from a customer or legal rep of a customer regarding an allegation of a violation of one or more securities rules or federal regulations

A complaint can take many forms, such as written statements, negative feedback, or informal complaints over the phone. However, a customer complaint is specifically defined as a written communication involving a legal representation or allegation of a violation of securities rules or federal regulations, making option C the correct answer. Options A, B, and D may also be categorized as customer complaints, but they do not fit the formal definition.